These Terms of Service ("Terms") govern your use of ContentFlow ("we", "our", "us"), available at contentflow.club (the "Service"). ContentFlow is operated from Singapore. By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.
1. Eligibility & accounts
- You must be at least 16 years old to use the Service.
- You must provide accurate account information and keep it up to date.
- You are responsible for safeguarding your password and for activity that occurs under your account.
- One person or legal entity may create only one account, unless we agree otherwise.
2. The Service
ContentFlow is an AI-assisted writing and scheduling tool for LinkedIn. The Service generates draft content based on your inputs, allows you to edit and schedule posts, and publishes posts to your connected LinkedIn account on your behalf when authorized. We may add support for additional platforms in the future.
We may add, modify, or remove features over time. We'll communicate material changes via email or in-app notice.
3. Subscriptions, billing & refunds
- Free tier: limited usage at no cost.
- Pro tier: paid subscription billed monthly or annually via Stripe.
- Trial: new accounts receive a 14-day Pro trial. No credit card required to start.
- Renewals: Pro subscriptions auto-renew at the end of each billing period until cancelled. You authorize us to charge your payment method on a recurring basis until you cancel.
- Cancellation: you may cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period — you retain access until then.
- Refunds: we generally don't offer refunds for partial billing periods, but if you believe you've been charged in error, email hello@contentflow.club and we'll review case-by-case.
- Price changes: we may change prices for new subscribers at any time. Existing subscribers will be notified at least 30 days before a price change affects their plan.
4. Your content & feedback
- You retain ownership of all content you create, upload, or generate through the Service ("Your Content").
- You grant us a limited, worldwide, non-exclusive license to host, store, process, and display Your Content solely to operate the Service for you.
- You are responsible for Your Content and for ensuring you have the rights to publish it to connected social platforms.
- We do not train AI models on Your Content.
- Feedback: if you send us suggestions, ideas, or feedback about the Service, you grant us the right to use them freely to improve the Service, without any obligation or compensation to you.
5. AI-generated content disclaimer
The Service uses AI to generate draft content. AI can produce inaccurate, misleading, or biased output. You are solely responsible for reviewing, editing, and approving any content before publishing it. We make no warranty about the accuracy, originality, or appropriateness of AI-generated suggestions.
6. Acceptable use
You agree not to use the Service to:
- Publish content that is unlawful, defamatory, harassing, threatening, hateful, or infringing.
- Impersonate another person or misrepresent your affiliation.
- Spam, mass-publish, or violate the terms of any connected social platform (e.g., LinkedIn).
- Reverse-engineer, scrape, or attempt to extract source code or AI model weights.
- Access the Service through automated means (bots, scripts, scrapers) except as we expressly permit.
- Circumvent, disable, or interfere with security, rate-limiting, or usage-restriction features.
- Interfere with or disrupt the Service or attempt to gain unauthorized access.
- Resell, sublicense, or white-label the Service without our written consent.
We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.
7. Connected social accounts
When you connect a LinkedIn account, you authorize us to publish posts on your behalf at the times you schedule. You can disconnect your account at any time from settings. We are not responsible for the actions, policies, or availability of LinkedIn or any other third-party platform, and your use of those platforms is governed by their own terms.
8. Intellectual property
The Service, including its design, code, branding, and documentation, is owned by ContentFlow and protected by intellectual property laws. You receive a limited, non-transferable license to use the Service for its intended purpose during your active subscription.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information and is incorporated into these Terms by reference. ContentFlow is operated from Singapore, and your data may be processed in Singapore, the United States, and other countries where our service providers operate. By using the Service, you consent to that processing as described in the Privacy Policy.
10. Service availability & changes
We may change, suspend, or discontinue any part of the Service at any time, including features and pricing (with notice for material changes as described in Section 3). We don't guarantee that the Service will be uninterrupted, secure, or error-free, and we may need to perform maintenance that causes temporary downtime. We are not liable for any loss resulting from unavailability of the Service. While we keep routine backups, you are responsible for retaining your own copies of important content, and we don't guarantee against data loss.
11. Termination
- By you: cancel anytime from settings or by emailing hello@contentflow.club.
- By us: we may suspend or terminate accounts that violate these Terms, abuse the Service, or fail to pay. We'll provide notice unless it would be impractical (e.g., for security reasons).
- Effect of termination: upon termination, your access ends and we delete account data within 30 days, except where retention is legally required (e.g., billing records).
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service, or your violation of these Terms.
15. Electronic communications
By using the Service, sending us emails, or completing forms on the Service, you consent to receive communications from us electronically — including notices, agreements, disclosures, and other records — and you agree that electronic communications satisfy any legal requirement that such communications be in writing.
16. Corrections
The Service may occasionally contain typographical errors, inaccuracies, or omissions, including in descriptions, pricing, and availability. We reserve the right to correct any such errors and to update information at any time without prior notice.
17. Governing law & disputes
These Terms are governed by the laws of Singapore, where ContentFlow is operated. The courts of Singapore will have jurisdiction over any dispute arising from these Terms, unless local consumer-protection laws in your country of residence require otherwise.
Informal resolution first. Before filing any claim, you agree to try to resolve the dispute informally by contacting us at hello@contentflow.club. We'll try to resolve it with you within 30 days.
No class actions. Any dispute will be resolved on an individual basis. To the extent permitted by law, you and ContentFlow each waive any right to bring or participate in a class, collective, or representative action.
18. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced via email and on the website at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
19. Contact
Questions about these Terms? Email hello@contentflow.club.